We are no longer selling travel insurance

If we have asked you to renew for another year

You are eligible to renew your travel insurance policy. Please contact us on 0800 980 5573.

If we have told you that your policy will not renew

We are unable to renew your policy, however you can still access your account until your policy ends.


For further information on travelling with your policy please check our FAQ's below.

Coronavirus (COVID-19) and general travel insurance FAQ’s

Important information about your travel insurance post Brexit.

Forgot your password

Can’t remember your password? Don’t worry, just complete the form below using the details you used to purchase your travel insurance policy and click ‘continue’.


Phone us on 0800 980 5573

Our team are here to help:

Monday to Friday 9am - 5pm
Closed Saturday, Sunday and Bank Holidays

To make a claim?

In an emergency call our 24hour emergency helpline 020 8603 9884

For all other claims please call 0330 100 6474